Privacy Policy

Effective Date: January 13, 2025

Last Updated: January 13, 2025

Privacy Policy

Effective Date: January 13, 2025 Last Updated: January 13, 2025

Ochoa Builders Inc. (“Ochoa Builders,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ochoa.builders, use our services, or interact with us in connection with our residential construction business.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Request a consultation or quote for construction services
  • Contact us via phone, email, or contact forms
  • Subscribe to our newsletter or marketing communications
  • Apply for employment with our company
  • Enter into a contract for construction services

This information may include:

  • Contact Information: Name, email address, phone number, mailing address
  • Project Information: Property address, project details, budget information, timeline preferences
  • Financial Information: Payment details, billing information (when processing payments)
  • Professional Information: Resume, work history, references (for job applicants)
  • Communication Records: Content of your communications with us, including emails, phone calls, and messages

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on pages, links clicked, referring website
  • Location Data: General geographic location based on IP address

This information is collected through cookies, web beacons, and similar tracking technologies.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Public records and government databases (for permit verification and licensing)
  • Credit reporting agencies (when evaluating financing options)
  • Subcontractors and suppliers (in connection with your construction project)
  • Social media platforms (if you interact with our business pages)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Services

  • To respond to your inquiries and provide consultation services
  • To prepare estimates, proposals, and contracts
  • To plan, manage, and complete construction projects
  • To coordinate with subcontractors, suppliers, and other service providers
  • To process payments and manage billing

2.2 Communication

  • To communicate with you about your project, including updates and changes
  • To send appointment reminders and scheduling information
  • To respond to your questions and provide customer support
  • To send newsletters, marketing materials, and promotional offers (with your consent)

2.3 Business Operations

  • To maintain and improve our website and services
  • To analyze usage patterns and optimize user experience
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms and conditions
  • To protect our rights, property, and safety, and those of our clients and employees

2.4 Employment

  • To evaluate job applications and conduct hiring processes
  • To verify qualifications, conduct background checks, and contact references

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Subcontractors and construction professionals working on your project
  • Suppliers and material vendors
  • Payment processors and financial institutions
  • IT service providers and website hosting companies
  • Marketing and analytics service providers
  • Professional advisors (attorneys, accountants, insurance providers)

These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.

We may disclose your information when required by law or in response to:

  • Court orders, subpoenas, or other legal processes
  • Government or regulatory authorities
  • Law enforcement agencies investigating potential violations of law
  • Requests to protect the rights, property, or safety of Ochoa Builders or others

3.3 Business Transfers

If Ochoa Builders is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

We may share your information with third parties when you have given us explicit consent to do so.

4. Your California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

4.1 Right to Know

You have the right to request that we disclose:

  • The categories of personal information we collected about you
  • The categories of sources from which we collected your information
  • The business or commercial purpose for collecting your information
  • The categories of third parties with whom we share your information
  • The specific pieces of personal information we collected about you

4.2 Right to Delete

You have the right to request that we delete your personal information, subject to certain exceptions (such as when we need the information to complete a transaction, comply with legal obligations, or exercise our legal rights).

4.3 Right to Opt-Out of Sale

We do not sell your personal information. If our practices change, we will update this policy and provide you with an opportunity to opt out.

4.4 Right to Non-Discrimination

You have the right to not receive discriminatory treatment for exercising your CCPA rights. We will not:

  • Deny you goods or services
  • Charge different prices or rates for services
  • Provide a different level or quality of services
  • Suggest that you will receive different pricing or service quality

4.5 How to Exercise Your Rights

To exercise your CCPA rights, please contact us using the information provided in the “Contact Us” section below. We will verify your identity before processing your request and respond within 45 days (or notify you if we need additional time, up to a maximum of 90 days total).

You may designate an authorized agent to make requests on your behalf. The authorized agent must provide proof of authorization, and we may require you to verify your identity directly with us.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Most web browsers are set to accept cookies by default. You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

  • Secure socket layer (SSL) encryption for data transmission
  • Restricted access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Employee training on data privacy and security practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The duration of our relationship with you (including active projects and warranty periods)
  • Legal and regulatory requirements (such as tax records, permits, and contracts)
  • Potential legal claims or disputes
  • Business operational needs

Construction project records are typically retained for a minimum of 10 years to comply with California construction law requirements and statute of limitations provisions.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete that information.

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Ochoa Builders. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this policy. If we make material changes, we will provide additional notice (such as by email or a prominent notice on our website).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ochoa Builders Inc. Email: [Your Email Address] Phone: [Your Phone Number] Mailing Address: [Your Business Address]

For California residents exercising CCPA rights, please include “CCPA Request” in the subject line of your communication.

12. Shine the Light Law

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. As we do not share personal information with third parties for their direct marketing purposes, this law does not apply to our practices.

This Privacy Policy was last updated on January 13, 2025, and is effective as of that date. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.